Evangelia Berdou - Research Fellow
Dr Evangelia Berdou no longer works at IDS but was previously a Research Fellow specialising in information communication technologies and development.
After obtaining a PhD in Media and Communications from the London School of Economics and Political Science she spent a year as a postdoctoral fellow at SPRU - Science Technology Policy Research at the University of Sussex, where she developed her expertise in policy, innovation and governance. Her interest in problem-solving research has led her to read widely in sociology, theories of technological innovation, organisational learning and development.
Her work focuses on the advantages and limitations of distributed forms of problem-solving and coordination for individual and collective action benefitting human development and crisis response, methodological innovations involving the use of new sources of information, and the implications of ICTs for the lives and livelihoods of the poor.
Her latest work seeks to develop vocabularies and practices to bridge the divides between the research, development and technology practitioner communities. She has received grants from the UK Economic and Social Research Council (ESRC) and the Department for International Development (DFID). Her work has been published in the form of books, peer-reviewed conference papers and reports.
ICTs and the Challenge of Health System Transition in Low and Middle-Income CountriesGlobalization and Health 13.56 (2017)
The aim of this paper is to contribute to debates about how governments and other stakeholders can influence the application of ICTs to increase access to safe, effective and affordable treatment of common illnesses, especially by the poor. More details
Shifting the Spotlight: Understanding Crowdsourcing Intermediaries in Transparency and Accountability Initiatives
This report highlights the ideas and practices that underlie the work of crowdsourcing intermediaries: actors who collect and analyse citizen feedback using digital platforms, and use it to support positive change. Most studies of crowdsourcing initiatives in the transparency and accountability field are primarily concerned with representation (whose voice is being heard?) and impact (what kind of change is being supported?). More details
Evaluating Digital Citizen EngagementThe World Bank (2016)
This guide provides practical steps to assess the extent to which digital tools have contributed to citizen engagement and the help to understand the impact that the introduction of technology has had on the engagement processes. More details
The Question of Inclusiveness: A think piece for the Making All Voices Count Programme
This think piece draws from a desk review of experience in ICT-mediated citizen engagement, and an exchange of ideas in an e-dialogue between practitioners and scholars in late January 2014. More details