This paper draws on a study conducted on capturing innovation and lessons from across a ‘multi-sited’ organisation. The lessons in question were about effective social protection programmes, however the paper focuses on the general principles of learning in an international organisation spread across many countries.
The study was undertaken in collaboration with UNICEF and Irish Aid. The implementing team developed an action research programme exploring how to capture, share and use findings and lessons, in an organisation like UNICEF. The paper describes the processes and limitations of studies like this in building an institutional learning environment.