Putting the ‘Social’ into Performance Management: A Practice-Based Guide for Microfinance

Published on 1 January 2009

This guide is written for MFIs committed to managing and achieving their social mission, and the organisations that support them. Inside, you will find step-by-step guidance on integrating a social lens into your performance management systems.

This practice guide draws upon experience and lessons learnt from over 45 MFIs and support organisations across the industry, detailing:

  • Different entry points into SPM
  • Case examples from the field
  • Key issues at each step of the process
  • Practical tips and clear guidance
  • Further resources and support available

Whatever your starting point, you can use this guide to strengthen the systems you use to deliberately balance your social and financial objectives.

Publication details

published by
Campion, A., Linder, C. and Knotts, K.
978 1 85864547 6


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