Can you help shape our future priorities? Take a five minute survey now. Survey closes on 8 July.

Publication

Understanding the ‘Demand Side’ in Service Delivery

Published on 1 January 2004

Demand side approaches are currently high on the pro-poor agenda. This paper examines the different understandings of ‘demand side’ in various literatures, in operational and policy perspectives and in international agencies. It maps out the different ways in which demand side issues have been defined in the health sector context in low and middle-income countries, together with various frameworks and tools that have been employed in developing demand side initiatives.

The term ‘demand side’ appears with increasing frequency in health planning and policy literature. The main drivers behind this interest are located in the economic and institutional crises and transformations of national health sectors in the last decade, including increasing marketisation and provider pluralism, the collapse (in some settings) of public sector services, and governance and regulatory failures. This has gone alongside the limited success of supply side health sector reforms in improving health service delivery.

Authors

Hilary Standing

Emeritus Fellow

Publication details

authors
Standing, H
journal
DFID Health Systems Resource Centre Issues Paper - Private Sector

Share

Related content

Publication

Rapid evidence synthesis: Mpox community protection

SSHAP Evidence Synthesis

6 June 2025

Brief

Key considerations: Home-based care for mpox in Central and East Africa

SSHAP Briefing

Diane Duclos & 3 others

3 June 2025

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.