The recent and rapid rise of digital technologies among citizens and civil society organizations (CSOs) offers extensive possibilities of strengthening citizen voice not just on political issues, but also regarding the overall performance of the government in the Philippines. This is setting the stage for greater government accountability and transparency. With the advent of various state-of-the-art platforms and channels, the opportunities for political and social participation of citizens have significantly increased. Use of Information and Communications Technologies (ICT) has changed relationships among
citizens, organizations, public institutions, and the government. This State of Art Report examines how the Philippines is using technology to complement existing structures of citizen engagement. This includes the government’s own initiatives to spur public involvement, as well as its partnerships with civil society and other actors to drive active citizen engagement in the country. The paper starts with a section on the existing policy and regulatory structure of ICTs and citizen engagement in the country, including a brief history of e-governance and an overview of the current state of ICT use in the Philippines. The second section zeroes in more closely on ICT-mediated structures of citizen engagement. It lists relevant examples of ICT initiatives
and describes how such initiatives impact government responsiveness and citizen participation. The third and final section analyses whether and how ICT-mediated citizen engagement has caused shifts in meaning, norms, and power within the state-citizen dynamics.
