The article presents a framework for better understanding the nature of performance in organisations involved in the provision of overseas development assistance (ODA).
It uses a case study to illustrate the three main features of the framework which are: goals, performance assessment and performance management. It is asserted that a vibrant performance culture is one which links these features together to form an organisation capable of continual improvement through producing effective learning. Organisational culture determines the nature of linkages between the three sub-systems.
