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Working Paper

From Consultation to Influence: Citizen Voice and Client Focus in Service Delivery

Published on 1 January 2001

Authors

Image of John Gaventa

John Gaventa

Research Fellow and Director, Action for Empowerment and Accountability (A4EA) programme

Image of Anne Marie Goetz

Anne Marie Goetz

Emeritus Fellow

Publication details

published by
IDS
authors
Gaventa, J. and Goetz, A. M.
journal
IDS Working Paper, issue 138

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